Hi All, I created reports using Crystal Developer XI. I created parameters (selection fields) to allow the user to select the Remedy's Support Groups. Similar to the Assigned Group in Remedy. We are using AR System ODBC 7.0.1 patch 006 ar user client. For some reason when the parameter menu is selected, the support groups are multiplied, (possibly for each ticket out there). We only need to see the group name in the menu. Is this a known problem between the AR System 7.0.1 and Crystal or is this configured incorrectly somewhere?
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