The Client Type is a string that the 'client' -- such as AIE, Remedy User, Runmacro etc -- sends to the server when communicating. I guess when they compiled AIE against the 7.1 libs they failed to set the Client Type?
This will probably not be a bug in the 7.1 server but in the 7.1 version of runmacro or in the AIE 2.1 version.... You can test it by connecting AIE 2.1to an old 6.3 server if you still have one somewhere. One concern on using the $CLIENT-TYPE $ keyword - I would discourage it because it can make troubleshooting really nasty. I like the fact that you can 'talk' to Remedy using user tool - API integration - EIE - whatever and that it will behave the same (not counting active links here). If you'd use the $CLIENT-TYPE $ keyword you can not ever test an interface form directly by opening it in the user tool and submitting a record because you can not 'fake' this keyword with the WUT. -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl On Wed, Mar 26, 2008 at 6:17 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** I wonder if this is a bug in 7.1 then? What version of the ARS are you > running? > > Has anyone else encountered this where the ARS would assign an unknown > client type for even known ones? > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>]On Behalf Of Opela, Gary > L CTR USAF AFMC OC-ALC/ITMA > Sent: Wednesday, March 26, 2008 8:35 AM > To: [email protected] > Subject: Re: AIE Client Type - Another #$%# bug??? > > > Runmacro.exe seems to be doing this for me, even though it isn't supposed > to. From what I can tell, runmacro should be 17, however, it's showing up as > unknown to my system. Oh well.... > > Thanks, > > > Gary Opela, Jr > > Sr. Remedy Developer > > RSP Certified > > Leader Communications, Inc. > > 405 736 3211 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [ > mailto:[email protected] <[email protected]>] On Behalf Of Joe D'Souza > Sent: Wednesday, March 26, 2008 1:59 AM > To: [email protected] > Subject: AIE Client Type - Another #$%# bug??? > > ** > It looks like the AIE client type is 0!!!!??? The ar.h file has the EIE > Client Type as 13, so I assumed this and developed the initial part of the > code I wanted to for an AIE exchange I was working on only later to learn > that the qualification seemed to be failing only to learn that the reason > was I was equating $CLIENT-TYPE$ for AIE to be 13 as it was 13 for EIE.. It > apparently looks like the CLIENT-TYPE for AIE is 0 (Unknown).. > > Has anyone else encountered this?? > > Cheers > > *Joe D'Souza* > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
