Dear ARS Listers -
This is a reminder of the upcoming Washington D.C. Area Remedy Users Group (WARUG) meeting on Friday 11 April 2008 again at the Booz Allen Hamilton building in Mclean, VA. The agenda for the meeting is as follows: 8:00 - 9:00 Refreshments - Attendees Arrive, Sign-in and Take a Badge 9:00 - 9:15 Betina Lose, WARUG Chairperson, Welcome 9:15 - 10:00 David Quinn, BMC,"ARS 7.5 Developer Studio" 10:00 - 10:15 Break 10:15 - 11:00 Sherrie Woodring, BMC, "Improving Change Management w/ Remedy & BMC Configuration Automation for Networks" 11:00 - 11:45 Lenny Warren, RMI, "ITSM Incident Management Overview" 11:45 - 12:00 Betina Lose, Meeting Close . David Quinn is a BMC Remedy fixture having joined Remedy as one of the originals. Most of you know David from the many presentations he's done for WARUG. David will once again be providing terrific information by giving us a peak at the ARS Developer Studio coming out later this year in version 7.5. . Sherrie Woodring is also at BMC. I had the opportunity to meet Sherrie on our flight to BMC UserWorld last October and was impressed not only by her as a person, but also with her efforts at BMC in the area of Service Automation. Sherrie's company, Emprisa Networks, was acquired by BMC last October. Sherrie is the Director of BMC Configuration Automation for Networks and will be talking to us about how Change Management can be improved with ARS and this new technology. . And, of course, you all know who Lenny Warren is! Lenny is in the house!! Lenny had been with Remedy/BMC for many years as an instructor and eventually managed the Columbia, MD training center until he formed his own company, RMI, at the start of 2008. Lenny will be providing us an overview of the Incident Management product. Lenny will also be bringing updated "tips and tricks" CDs for you to take home. Come visit with Lenny and find out what he's been up to. As always, there is no cost to participate in WARUG and no formal membership sign-up, although BAH has instituted security policies that now require you to RSVP to me so I can get you on their access list and make you a badge. If you think you might come, simply email me your name and company name by 4 April and you will be all set. You will need a photo ID to obtain your badge. Looking forward to seeing everyone on 11 April. --BL ____________________________________________________ Betina Lose, President/Software Engineer Certified Remedy Skilled Professional (5.1.2, 6.3, 7.0) Bleeding Edge Technologies, LLC 18411 Kingsmill Street Leesburg, VA 20176 Chairperson, WARUG www.warug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
