Yes. I made sure the configuration process was correct and then added the
mappings. The approvers are members of the support group and have the correct
functional role as approvers for the group.> Date: Mon, 31 Mar 2008 13:58:46
-0400> From: [EMAIL PROTECTED]> Subject: Re: Approvals> To:
[email protected]> > Do you have entries in both Approver Mappings and
Approval Process> Configuration?> > Ty> > > On 3/31/08, Don Simmons <[EMAIL
PROTECTED]> wrote:> > **> > We are on ITSM 7 patch 6 in a windows environment.
If we create a change> > and save it in Request For Authorization they Approval
Engine can not find> > the approvers. If we save it to draft first and then
move it to Request For> > Authorizaiton it finds the approvers just fine. Does
any know why this> > behavior occurs?> > ________________________________> >
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