Actually I was talking about Mid-Tier into Tomcat, not where Tomcat was
installed.
I usually check the following
http://<webserver> To see if Apache is listening (You
probably get the "Welcome to Apache" page)
http://<webserver>:8080 To see if Tomcat is listening (You
probably get the "Welcome to Tomcat" page)
If either of those do not work then you have to correct that problem
first.
I then try the Mid-Tier config page from Tomcat
http://<webserver>:8080/arsys/shared/config/config.jsp
If that works I check it from Apache
http://<webserver>/arsys/shared/config/config.jsp
If the Mid-Tier config page works under Tomcat but not under Apache then
there is some problem with the connector
It is not configured in the Apache server.xml or possibly not
installed
You can also check the Tomcat startup logs (in tomcat/logs) the
catalina.out to see if it started the arsys properties
Fred
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:55 AM
To: [email protected]
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400
I let Remedy install Tomcat where it wanted it, so I assume it is
correct.
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Tuesday, April 01, 2008 10:29 AM
To: [email protected]
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400
Did you install the 7.1.0 p2 Mid-Tier into the tomcat/webapps/arsys
directory?
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:24 AM
To: [email protected]
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400
It is and the same result.
L
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of J.T. Shyman
Sent: Tuesday, April 01, 2008 10:13 AM
To: [email protected]
Subject: Re: Mid-Tier 7.1p2 HTTP Error 400
Tomcat may be running on port 8080
Try: http://<servername>:8080/arsys
--- J.T. Shyman
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Masha Bench
Sent: Tuesday, April 01, 2008 11:58 AM
To: [email protected]
Subject: Mid-Tier 7.1p2 HTTP Error 400
Greetings All,
System specs for starters:
ARS7.1p2 Windows 2003 32 bit
Database Oracle 10g
Mid-tier 7.1p2 on RedHat 5.0 Apache 2.2 Tomcat 5.5 (remedy install) 64
bit
Installation went just fine, except Apache would not start because of
the Tomcat connector. The native Remedy installs the connector for 32
bit machine when 64 is needed. So I reloaded the connector and Apache
restarted just fine. Apache serves up pages as it should, but when I go
to http://<server>/arsys/shared/login.jsp
<http://%3cserver%3e/arsys/shared/login.jsp> I get HTTP Error 400... Am
I missing something? Any help would be appreciated.
Thank you,
Masha Bench
Solutions Engineer
Office of Information Technology, BYU
801-422-3323
801-372-6221
[EMAIL PROTECTED]
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