Mark,

Can you check if the attachment field is display only field. That
could be one of the reasons.

Regards,
Kalyan.

On 4/5/08, Brittain, Mark <[EMAIL PROTECTED]> wrote:
> HI All,
>
> I have a email form with an attachment pool. I open the form from a link
> on the Trouble Ticket form that then populates a subject, and To:
> address. When I hit the send button the PERFORM-ACTION-APPLY runs, saves
> the form and a filter emails the contents on the form. The email is sent
> and recieved just fine but without the attachments.
>
> The problem is the attachments added to the attachment pool are not
> being saved. I have also tried Commit Changes but that does not work
> either. I can go directly on the email form, add the attachment and save
> it no problem
>
> What am I missing?
>
> Thanks
>
> Mark
>
> Mark Brittain
> Remedy Developer
> NaviSite Inc.
> [EMAIL PROTECTED]
>
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