I would like to know it there is a way to change an SLA from Deployed back to Draft status.
For what I read this is not a simple task. Has anyone ever done something like this? Or could at least give me an idea what a deployed SLA does that it can't be changed back to Draft? I'm using Remedy 6.3 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
