We crashed 10-12 times a day until we upgraded our clients from v5.1.2 to
v7.0.1.  Took us 3 weeks for support to figure this out.  Was last June.

Coincidentally it happened 3 times this morning.  Seems someone had an old
laptop that was not upgraded (user tool) and were logged in from home.

Sometimes there's an error in the arerror log.  Most of the time the threads
just start creating and creating and creating until you're very slow and
then, poof you're  gone.  We usually catch it before then since we know to
be alert for slowness.

Check your arthread.log and arerror.log.

Good luck,
Susan

On Mon, Apr 7, 2008 at 2:36 PM, Tadeu Augusto Dutra Pinto <
[EMAIL PROTECTED]> wrote:

> **  Hi people,
>
> I'm in troubles with environment production in these last week....
> It's second time that our server crashes in a interval of one week and we
> don't have any idea of what is happening with our system...
>
> Our log files (API, SQL, Filter, Escalation, Thread, etc...) weren't turn
> on ...
>
> Recently we have made an upgrade of our system ...
>
> We migrated from AIX 5.1 to AIX 5.3, Oracle database 9i to 10g and ARS 5.1
> to 7.0.01 Patch 4...
>
>
> Is there any suggestions about what could be happenin' with our system ...
> Maybe could be because Patch version (I don't know)....
>
> Will be appreciated tips and suggestions that help us to discovery what
> can be happening.... and how we can monitor this kind of things...
>
> Thanks
>
> FYI: twice that server crashes the production environment was in "rush
> hour" (could it be hardware requirements?? like memory? I don't know)
>
> Att
>
>
>  *Tadeu Augusto Dutra Pinto*
> -----------------------------------------------------------------
> IT Web Services ATM *Cinq Technologies*
> http://www.cinq.com.br<https://webmail.cinq.com.br/exchweb/bin/redir.asp?URL=http://www.cinq.com.br/>
>
> [EMAIL PROTECTED]
>  *Fone: 41 3018-2833 - Cinq*
> *Fone: 41 2107-5736* *- HSBC Outsourcing*
> -----------------------------------------------------------------
>  *C*onfiabilidade, *In*ovação e *Q*ualidade em T.I.
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to