I have used version 6.0.3, 7.0.0 and 7.1 versions of the User tool successfully with no adverse problems for several months. I would agree about using the Admin tool though - only use the tool applicable to the version of remedy installed, not doing so can have severe repercussions.
Regards Stuart Schon BA- Remedy Solutions Managed Services | Remedy Solutions | KAZ Group Pty Ltd Level 8 320 Pitt Street | Sydney NSW 2000 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Benedetto Cantatore Sent: 8 April 2008 22:52 To: [email protected] Subject: Re: 7.1 AR user Client - 6.3 Server - Quick Question? I recommend using the correct version of Admin for the version of AR that you're using. User tool is backwards compatible. Admin tool is somewhat compatible... ie if you're just viewing objects, however I'd strongly recommend you only make changes using the correct version of Admin to whichever arserver version you're connecting too. Doing otherwise may cause unpredictable results. Ben >>> [EMAIL PROTECTED] 04/08/08 12:00 AM >>> Hi Rick and Ben, I am able to access my 6.3 server using 7.1 client. But now, i could not acces my server information using admin tool, Can you please help me, how can i bring my admin console...for 6.3 server.. in the 7.1 client. Thanks in advance, Meenakshinathan On Mar 31, 9:49 pm, Rick Cook <[EMAIL PROTECTED]> wrote: > That's right - I remember this now. It had to do with having a version of > CR that was compatible with both the AR Server and the UT. Good catch, Ben. > > Rick > > On Mon, Mar 31, 2008 at 9:37 AM, Benedetto Cantatore < > > > > > > [EMAIL PROTECTED]> wrote: > > ** The only issue I ever saw, was running Crystal reports... and those > > issues were limited to inidividual users. Mostly it works just fine. > > > >>> [EMAIL PROTECTED] 03/31/08 12:26 PM >>> > > Hi All, > > > I am trying to access my 6.3 server using my 7.1 AR user client(Not > > Admin).We are having our helpdesk in 6.3 server and our new service > > desk in 7.1. For time being we want to access the both system. Is that > > any problem accessing the forms and objects like this? I tried to > > login and make the updation. I didn;t get any error and it is working > > fine for me. Anyway just want to ask the experience from others. > > Please let me know issues regarding this. > > > Thanks, > > Meenakshinathan > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives > > atwww.arslist.org<http://www.arslist.org> > > Platinum > > Sponsor:www.rmsportal.comARSlist:<http://www.rmsportal.comARSlist:> "Where > > the Answers Are" > > __Platinum > > Sponsor:www.rmsportal.comARSlist:<http://www.rmsportal.comARSlist:> "Where > > the Answers Are" > > html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives > atwww.arslist.org<http://www.arslist.org> > Platinum Sponsor:www.rmsportal.comARSlist:<http://www.rmsportal.comARSlist:> > "Where the Answers Are"- Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> Platinum Sponsor: www.rmsportal.com<http://www.rmsportal.com> ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
