Yes it is possible to configure an email engine to only process specific
mailboxes. But more likely configuring your email engine to use a
private queue, and then configuring that queue to have a Max Thread
setting as high as the total number of mailboxes, will achieve what you
want. That will put each mailbox on its own thread and its much easier
to do than setting up multiple email engine installations. There's not
much to this. Just create a private queue, specify its max threads,
configure the corresponding RPC value in emaildaemon.properties. Restart
everything and you're good to go.

If you really need to break the email engine(s) out onto separate
servers you can do that. I have my email engine on a dedicated server
that doesn't even have AR Server on it. That's not very hard but there
are a few tricks. If you still need more than one email engine for some
reason, I'm not sure if you can install multiple instances on the same
box. If not, you can use separate boxes and then configure each one to
only monitor certain mailboxes in the emaildaemon.properties file.

Sorry I'm not providing much exact detail. If you're interested in
specifics on one of these options I'd be happy to elaborate.

Chad Hall  
(501) 342-2650


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of AMEY BHOSALE
Sent: Wednesday, April 09, 2008 10:37 AM
To: [email protected]
Subject: Configuring Multiple AR Email Engine

Hi All,

I would like to know whether we can configure multiple Email Engine
for a single server which will work as one of the AR Email Engine will
handle incoming mails coming into Remedy and other will handle
Outgoing mails which will help reduce load on the server.So it this
possible as we are currently facing lots of issues with the mails as
daily our storage of incoming mails and outgoing mails total count is
4000 - 5000 .We are using AR Email Engine 6.3 and AR Server 6.3 on
Solaris with Unix platform

Also would like to know if we can change the Email Daiemon properties
to set this up..Let me know your suggestions on this ..


Warm Regards,

Amey Bhosale

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