Inactive as in "they hardly use Remedy" or as in "they're no longing with the company"?
If they "hardly use Remedy" then review their role in the grand scheme of things and then give them either a Floating license (if you have them) or a Read license. If they are no longer with the company, deleting the User record will release the license for re-issue. tp From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramaswamy, Jegannath [OS-IE] Sent: Wednesday, April 16, 2008 1:01 PM To: [email protected] Subject: Releasing licenses from the users who are inactive in Remedy System ** We have more inactive people in Remedy system but with licenses allocated to them (Fixed). In the process of optimizing the allocation of licenses, is there any work around available in Remedy to free up those licenses automatically? Have gone through few documents but couldn't trace it out. Any help would be appreciated. Thanks in advance Jegan __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
<<image001.jpg>>
