Hello,

You may need to observe and find out exactly when the system goes slow.
I mean, which application; you may also have to drill down to which
module (if possible).

There is a high chance that your system may be slowing down because some
of your filters may be going into a loop.

For eg:

Filter A runs on 'Modify' action of Form Y and pushes values to Form X.
Filter B runs on 'Modify' action of Form X and pushes values to Form Y.

In such a situation, let us assume filter A gets called first; performs
its actions; fires Filter B, which performs its actions and fires Filter
A in return.

This is a non-ending situation and slows down the server considerably
after some time.

Plus, looking at the kind of memory space and processors you have got,
this could be possible, but may take a long time to pull down the speed
of the server.

I am not sure if this is the exact problem, but you could definitely
check it out.


Thanks & Regards,

Abhijit Oak


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Benedetto Cantatore
Sent: Thursday, April 17, 2008 9:32 PM
To: [email protected]
Subject: Re: Arserver.exe high CPU usage


**
You've got lots of CPU and ram... and I've never seen what you're
describing but I got a couple of suggestions for you.

One examine your thread settings in the aradmin tool in case they're set
too low maybe?
Flip on logs and examine arerror.log in case something obvious pops out
at you.  Also how long does the server run without problems?

Ben

>>> [EMAIL PROTECTED] 04/17/08 11:43 AM >>>

Has anyone experienced issues with sustained, high CPU usage for the
arserver.exe process?

Using:
ARServer V7.0.1 patch 006
SQL server v9
Windows Server 2003 Enterprise
16 GB of RAM on server
3 quad core processors on IBM 3850 xSeries

Windows performance monitor with thread logging shows that some
arserver.exe list threads spike after an unknown amount of time and
never come down.The only way to resolve the CPU spike is to cycle the
arserver.  Remedy support has been unable to identify a root cause. I
have had a ticket open with them for 6 months for the issue. Help!
Thanks!

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