Hello Veeral, Try the OTB 'AR System Email Messages' form of ITSM7.
You will have to use the Email Engine for this. And how is life going ? Where are you nowadays ? Thanks & Regards, ........................................................ Abhijit Oak Wipro Technologies Plot No.2, MIDC, Rajiv Gandhi Infotech Park Phase 1, Hinjewadi, Pune - 411057, India. Mobile: 0-9420696216. ........................................................ ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Veeral Oza Sent: Friday, April 18, 2008 11:22 PM To: [email protected] Subject: Adding CC to Out of the Box Email Notifications ** Hi All, Is there a way to add a CC to Out of the Box Email Notifications in ITSM7? Environment: ITSM 7.0.3 patch 006, ARS 7.1, MS SQL Server 2005. Regards, Veeral Oza __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Please do not print this email unless it is absolutely necessary. The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments. WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. www.wipro.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

