Hi Mario, Actuallly we have RIF(remedy integration framework) implemented with different technologies.
Like in this case we have a VB application where we have provided a ticket creation interface developed in VB. The user uses his application to submit the ticket in remedy. But what happens is after he fills all the fields and clicks submit, the submit button remains enabled with all the fields still filled in. The user keeps on clicking the button and tickets with same details get submitted again and again. To stop this we can do one of the following: a) Disable the submit button after submission of one record. b) Reset the fields to null or their default values. c) Show a hourglass which obstructs any further action an the interface. Hope it clarifies my query. Regards Sucharita -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mario Roehr Sent: Monday, April 21, 2008 6:38 PM To: [email protected] Subject: Re: VB related query Hello Sucharita, If I understand you right, you would like to run the VB Code by clicking the Submit button in the User Tool? Why must your required action be driven via VB? Why don't use the Active Link functionality from ARS? Some more information would help me to understand what you are trying to achieve. Thanks. Mario Sucharita SINGHAL <sucharita.singha [EMAIL PROTECTED]> To Sent by: "Action [email protected] Request System cc discussion list(ARSList)" Subject <[EMAIL PROTECTED] VB related query ORG> 21.04.2008 13:15 Please respond to [EMAIL PROTECTED] RG ** Hello all, I have a query related to VB. I want to clear some fields and reset the other fields to default values, after click of SUBMIT button once( condition being the data should be saved before fields being reset) can anyone help me in writing this code. Thanks and regards Sucharita __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
