It's not free. Back when we bought RKM from KMXperts they were a reseller for the RightAnswers content, and we bought it through them and I think we even paid maintenance through them. Once BMC acquired KMXperts, RightAnswers began billing us directly so we have a direct subscription with them for the content.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Wednesday, April 23, 2008 3:26 PM To: [email protected] Subject: RightAnswers Knowledge-Paks ** Hi all, Maybe it was all a dream but I thought I remember seeing someplace that if you have purchased RKM that you also have access to install RightAnswers Knowledge-Paks. Am I crazy for thinking that we are entitled to extra content for free? Thanks, Jason __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
