Have you stopped and started the email engine?

John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120


                                                                           
             "Brittain, Mark"                                              
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             <[EMAIL PROTECTED]         Email Engine Stopped                
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             04/25/2008 10:08                                              
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             [EMAIL PROTECTED]                                             
                    RG                                                     
                                                                           
                                                                           




Good Morning and TGIF,

Yesterday I added a second incoming and outgoing mailbox in the AR
System Email Mailbox form. After I saved, email stopped flowing from the
1st Mailbox and did not start flowing from the 2nd. I waited the 30
minutes for the system to update, and the email still did not flow. The
Email Engine was running at this time. After restarting the Email
Engine, email started flowing again

Any idea why this happened?
Is it a bug?
Are there any underlying issues that I should be concerned about (system
or configuration faults)

ARS 6.3 Patch 20
SunOS 5.9
Oracle 9.2

Thanks
Mark

Mark Brittain
Remedy Developer
NaviSite ESM Operations
315-453-2912 x5418 (Office)
315-317-2897 (Cell)


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