Great. Thanks for the ideas.

Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Friday, April 25, 2008 12:37 PM
To: [email protected]
Subject: Re: Mid-Tier Exception Error

I had a site that experienced issue that sounds very familiar just
recently.  By your description and the description of the error, it
sounds like it's related to the pick-list that appears when a user
attempts to populate a field by pulling from a support form.  In the
situation I encountered, it had to do with how the 7.x Midtier renders
the pick-list.  We rooted out the problem by removing all the fields
from the form's results list and then added them back one-by-one until
the error appeared again.

The odd thing about it was that the problem did not exist on the client.

Oh, also check your form's results list fields.  Make sure none are
duplicated.

Norm

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Scott Parrish
Sent: Friday, April 25, 2008 11:26 AM
To: [email protected]
Subject: Mid-Tier Exception Error

I have a single user getting the following error on the Mid-Tier:

Caught exception :'t.LoadResultsList' is null or not an object

The user is following a link to a specific approval request to approve.
A
different user ID on the same machine following the same link does not
get
this error message. The same user ID from a different machine continues
to
get the error message. This leads me to think it could be a permissions
issue, but I have recreated this user's profile, reassigned permissions
with
no luck.

I found two others on the arslist with the same error message, but did
not
find any responses.

ARS 7.0.1
Mid-Tier 7.0.1
Tomcat/Apache 5.5.26
Java 1.5_14

Scott Parrish
IT Prophets, LLC
(770) 653-5203
www.itprophets.com 

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