Vital Stats: AR Server 7.1 patch 001 for Solaris IM 7.03 SLM 7.1 We have a small custom integrations. Some filters fire on the AR System Email Messages and push data to a staging form. This form then formats the data and uses the HPD:IncidentInterface_Create to create the Incident. This all works well. It's simple, fast and reliable. However, now we've added SLM in the mix. When the Incident is created the Service Targets attach to the Incident correctly but for some reason the SLM Status field never gets updated. It is stuck at "No Service Target Assigned". Is there something special you have to do to get the SLM module to work correctly when using HPD:IncidentInterface_Create? I haven't found any documentation dealing with this... William Rentfrow, Principal Consultant [EMAIL PROTECTED] C 701-306-6157 O 952-432-0227
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