Classification:  UNCLASSIFIED 
Caveats: NONE

We used download JDK 1.5 update 15 from below website

https://sdlc1e.sun.com/ECom/EComActionServlet/DownloadPage:~:com.sun.sunit.s
dlc.content.DownloadPageInfo;jsessionid=2735330AF0371BF95D99CC1455D36724;jse
ssionid=2735330AF0371BF95D99CC1455D36724

I hope this helps...

Alex

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R
Sent: Thursday, May 01, 2008 1:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP Plugin (UNCLASSIFIED)

What version of JAVA you have used? I might try that if that compatible
with 7.0.1 patch 2. And thank you for your inputs regarding this issue.

Thanks
Rezaul


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA
Sent: Thursday, May 01, 2008 12:02 PM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP Plugin (UNCLASSIFIED)

Classification:  UNCLASSIFIED 
Caveats: NONE

Has JAVA been upgraded recently? We are running 6.3 here and upgraded
JAVA
and had a similar error, where the Plug-in wouldn't start. It actually
cleared the configuration in the AREA LDAP form. We installed the
earlier
version of JAVA and it fixed the issue. 

Alex

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R
Sent: Thursday, May 01, 2008 12:49 PM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP Plugin (UNCLASSIFIED)

java version "1.6.0_03"


Thanks
Rezaul

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Alicea, Alex CTR USA
Sent: Thursday, May 01, 2008 11:26 AM
To: arslist@ARSLIST.ORG
Subject: Re: LDAP Plugin (UNCLASSIFIED)

Classification:  UNCLASSIFIED 
Caveats: NONE

Have you checked your JAVA version? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Haque, Rezaul R
Sent: Thursday, May 01, 2008 12:05 PM
To: arslist@ARSLIST.ORG
Subject: LDAP Plugin

** 

Is there anyone have the same issue that I am having described below.?

We are in ARS 7.0.1 patch 2

OS Sun Solaris

Database Oracle 9.2.0.8.0

 

Every time we try to create a vendor form it's give me an error below

"The AR System Plug-In server is not responding.  Cannot connect to the
system at this time.  Contact your AR System Administrator for
assistance. :
RPC: Timed out (ARERR 8939)."

 

I talked to our vendor whose suggestion was  to do the following below
and
we have done all of it but still no improvement.

 

There are several ways to work around this problem. 

1. You can add the following line to the ar.cfg/ar.conf file:

 

Server-Plugin-Default-Timeout: 500

 

This increases the Plug-in Server timeout theshold. Although this may
prevent the ARERR 8939 from occuring, all it is really doing is
providing
more time for the Plug-in Server before issuing the error.

 

2. Change the Page Size to something smaller like 1000

 

During discovery, data is returned from the LDAP database in chunks.

This is affectively changing the chunk size.

 

3. Change the BaseDN in the ARDBC LDAP Configuration form to someting
more
specific

 

The BaseDN tells the Plug-in Server where in the LDAP database to start
looking for data. LDAP databases are organized in a tree structure.

Having a BaseDN near the root structure will mean that it finds all the
data
contained within ....resulting in a lengthy discovery process. If a
BaseDN
closer to the location of the data is used, then there is less
information
to process and discovery is faster.

 

4. Don't use the Vendor form wizard to create the vendor form.

 

 

After this our vendor have suggested to upgrade the LDAP plugin to patch
3 .
still having the same issue.

 

 

Thanks

Rezaul Haque

 


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