The only bug I saw was that it reads the server from the config file and
seems to ignore what you type in. I have installed it 3 times now and that
is the only thing I noticed. One note, if you need to install ITSM 9002 you
will want to do it after the patch. Of course follow all rules for backing
up and restoring custom code.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, May 02, 2008 9:32 AM
To: [email protected]
Subject: AR System 7.0.1 Patch 7???

 

** I searched the archives and didn't find any information or posts about
Patch 7 for 7.0.1.  

I'm looking for any feedback on possible problems from anyone who has
installed patch 7.  Primarily  looking  for  feedback on Windows 2003/MS SQL
2000 & Mid-Tier, but any platform feed back would be helpful.

Thanks,
Dave Fincher
BAE Systems

"Pierson, Shawn" <[EMAIL PROTECTED]> wrote:

Davin,

You gave me some ideas, although I still haven't resolved the issue.

Currently, we are authenticating against AD for the username and
passwords. We have multiple ways people can log into the system, and we
want the User Tool to allow people to authenticate with their domain
password, while the Mid Tier will automatically log in based on their
domain credentials with SSO.

Also, by not using the "Cross-reference blank password" option, I get
ARERROR 623 and the AuthString value still gets passed. When I have it
enabled, I get the 8908 message and the authstring is passed.

I might take some of the other suggestions in that other people have
given as far as seeing examples of other JSP pages that do
authentication. I'm not sure if I'm having this much difficulty because
of something in my environment or if I am too dense at the moment. It's
probably a combination of the two, so thanks for your help. If you have
any other ideas I'll be glad to try to them out.

Thanks,

Shawn Pierson

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Davin Lindner-Green
Sent: Tuesday, April 29, 2008 1:17 PM
To: [email protected]
Subject: Re: IIS remoteuser for Single-Sign On

Jiri, is another term for the token an NTLM hash? Just curious.

Shawn, unless I have this wrong, in the context of Remedy
authentication, I belive what you are getting from your SSO in the
AuthString parameter would correspond to the 4th field on the OOB login
screen ("Authentication"). Typically this is unused, except in cases
where it might be needed to specify a domain or other information when
configuring AREA LDAP login. In the AREA LDAP Configuration form, the
contents of AuthString can be passed into the LDAP search base using the
syntax $\AUTHSTRING$, for example. I don't know why you have data there,
but you can probably ignore it.

In your case, how is authentication supposed to be handled on the
server? In the context of Midtier using IWA, normally you would not then
go to the AD/LDAP server, because a valid IWA login is implicity
trusted, so instead you would simply connect the user using a server
side AREA plugin.

When you ran plugin logging did you see the failed authentication
attempt there? Does that shed any light?

Hope that helps,
Davin


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