Thank you very much Rick!!!
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, May 02, 2008 11:21 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 Operational Categorizations ** I wish I had published this last year, but better late than never, I suppose. This is a link to a paper I just wrote up on how to set up Operational Categorizations in ITSM 7. Not a procedural manual like BMC provides, but one that actually gives an example of values that one might use, and instructions on how to keep the lists short. I used it once at a customer site, and it seemed to work well. A few others have begun to make use of it as well, so I thought I would formalize it and make it available to anyone who might gain from it. <http://developer.bmc.com/jiveProd/entry%21default.jspa?categoryID=861&exter nalID=3231&fromSearchPage=true> http://developer.bmc.com/jiveProd/entry!default.jspa?categoryID=861&external ID=3231&fromSearchPage=true Rick __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
