As an inadequate substitute for the Friday humor that no one seems to be finding time for, I'll ask a question about ITSM 7 archiving that's bound to draw horse laughs from the custom app crowd.
Those of you who have had ITSM 7 busily collecting data in production for a while, or who have already tacked this since table maintenance is not built into the product: Which forms have you found it necessary to set up archiving (or record pruning) for, and how have you done so (the built-in ARS form archiving, custom archiving, simple periodic deletions, etc.)??? AR System Email Messages looks like a necessary candidate in order to keep the email engine happy, but what about the myriad "hidden behind the scenes" forms that seem to be a hallmark of this application? I know some of you have thought about it, since there were some postings a week or two ago about how to get SQL reports of the record counts in the various tables. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
