Pintu, Brie is SLM and Malloc is an out of memory condition. I see from your log that you're on patch 2. I think patching to a later version might work wonders for you. At my last company on a Linux server we had issues with patch 1 & 2, 3 was still problematic but the most stable. Patch 4 was a disaster, probably 5,6 if I was still there would have been the best. Also what patch version is your ITSM apps (if you're using them). I recommend enabling logging for filters, escalations and sqls and examining the logs when such a crash happens. How long are you able to run without issues? Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701
>>> [EMAIL PROTECTED] 05/08/08 3:37 AM >>> ** Hi All, We are getting BRIE errors please find the arerror.log file details, Thu May 8 02:37:05 2008 BRIE : A user name must be supplied in the control record () ARERR - 149 Thu May 8 02:42:53 2008 390600 : Malloc failed on server (ARERR 300) Thu May 8 02:42:53 2008 CopyCache Thu May 8 02:42:53 2008 390600 : AR System server terminated -- fatal error encountered (ARNOTE 21) Thu May 8 02:42:53 2008 Dispatch : AR System Application server terminated when a signal/exception was received by the server (ARAPPNOTE 4500) Thu May 8 02:42:53 2008 15 Thu May 8 02:44:04 2008 390635 : AR System server terminated when a signal/exception was received by the server (ARNOTE 20) Thu May 8 02:44:04 2008 10 Timestamp: Thu May 08 2008 02:44:04.6607 Thread Id: 122 Version: 7.0.01 patch 002 200704021644 Apr 2 2007 17:25:28 ServerName: nh1a2t01 Database: SQL -- Oracle Hardware: 9000/800 OS: HP-UX B.11.23 RPC Id: 0 RPC Call: 0 RPC Queue: 390635 Protocol Version: 12 Client IP Address: Logging On: SQL Stacks: Out of memory while reading in symbol table of /usr/lib/libc.2 Out of memory while reading in symbol table of /opt/app/oracle/product/10.2.0.1/lib32/libclntsh.sl.10.1 Out of memory while reading in symbol table of /usr/lib/libpthread.1 ( 0) 0x00523710 [/opt/app/remedy/nh1a2t01/bin/./arserverd] ( 1) 0x00524510 [/opt/app/remedy/nh1a2t01/bin/./arserverd] ( 2) 0xc02136e8 [/usr/lib/libc.2] ( 3) 0xcf3a7560 [/opt/app/oracle/product/10.2.0.1/lib32/libclntsh.sl.10.1] ( 4) 0xcf437408 [/opt/app/oracle/product/10.2.0.1/lib32/libclntsh.sl.10.1] ( 5) 0xcf3bf5b8 [/opt/app/oracle/product/10.2.0.1/lib32/libclntsh.sl.10.1] ( 6) 0x005fa85c [/opt/app/remedy/nh1a2t01/bin/./arserverd] ( 7) 0x005713f4 [/opt/app/remedy/nh1a2t01/bin/./arserverd] ( 8) 0x003dd858 [/opt/app/remedy/nh1a2t01/bin/./arserverd] ( 9) 0x0052e9c0 [/opt/app/remedy/nh1a2t01/bin/./arserverd] (10) 0x006e03e0 [/opt/app/remedy/nh1a2t01/bin/./arserverd] (11) 0x006e0304 [/opt/app/remedy/nh1a2t01/bin/./arserverd] (12) 0xc0094024 [/usr/lib/libpthread.1] (13) 0xc00c4ab4 [/usr/lib/libpthread.1] Thu May 8 02:44:04 2008 BRIE : Cannot establish a network connection to the AR System server (nh1a2t01.test.test.com (0) : RPC: Miscellaneous tl i error - bad flags) ARERR - 90 Thu May 8 02:44:04 2008 BRIE : A user name must be supplied in the control record () ARERR - 149 Please share some thoughts on how to stop BRIE errors Regards, Pintu Mallick Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
