Yea, You should do a Run-If on the AL of $CLIENT-TYPE$ = 9 If you wanted to get really fancy you could make the else action do the OLE SendKeys of Ctrl-P so on the User Tool it would work as well. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Excellent, Smithers!!!! It worked like a charm, thanks a ton. I've never used javascript before. I tested it in the client and got an error, so I consulted the documentation, which edumacated me that it only works in MT, which is fine anyways since that's all we'll be using. I'm just lazy and hate flushing the cache every time I make a change :-) Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, May 08, 2008 2:52 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Mid Tier and IE (After a quick Google search on "javascript print window" I found) javascript:window.print() So try an Active Link that does a command of that. Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 2:36 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Mid-Tier only, guess I should have specified. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 2:31 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? If it's a client, you could always do a button that does the Ctrl-P for you :) ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? ** Ctrl -P works. I was hoping to use a button, but they'll just have to do ctrl-p. It prints only the contents of the current active window, in this case at least. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Thursday, May 08, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: How to print dialogue window? Out of curiosity, what does a Ctrl-P do in that situation? ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Thursday, May 08, 2008 12:08 PM To: arslist@ARSLIST.ORG Subject: How to print dialogue window? ** I have a dialogue window that I need to be able to print exactly what is on the window. It has a view field on it with an HTML report that is dynamically generated whenever the window opens. I can't really do a window open action, because there is no ticket created. Can anyone think of an easy way to just print what is in the View Field? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
