Actually with server stats enabled, you can add workflow to send email when the number of floating licenses reaches a certain value or greater.
We have the form set to create a record at 10 minute intervals. If the floating license count is greater than 5 less than our floating licenses, I get an email. At 2 less I get paged. Dave ------------------------- [EMAIL PROTECTED] (Wireless) ----- Original Message ----- From: Action Request System discussion list(ARSList) <[email protected]> To: [email protected] <[email protected]> Sent: Fri May 09 09:35:55 2008 Subject: Re: Floating License alert ** I would recommend enabling your server stats. There's a floating write token denied field that you can watch among others. Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701 >>> [EMAIL PROTECTED] 05/09/08 9:11 AM >>> Hi All & TGIF, Is there any way to set up workflow so that if all of the floating licenses are in use and a user gets the "read-only" message, an email can be sent to the admin? I have been watching licenses in the Admin Tool and frequently grep the usr.log, but there has to be an easier way. Thanks Mark Mark Brittain Remedy Developer NaviSite ESM Operations 315-453-2912 x5418 (Office) 315-317-2897 (Cell) [EMAIL PROTECTED] This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___
