You will need a field on the Incident Create that references the InstanceID or Request ID of your staging form and then a filter where Incident Number is not NULL and the Reference Number is Not NULL to push the value back to your staging form.
-----Original Message----- From: Gayford, Matthew C. <[EMAIL PROTECTED]> To: [email protected] Sent: Fri, 9 May 2008 3:06 pm Subject: Retrieving Incident Number ** Happy Friday List, I’ve set up some custom workflow to push values from a staging form to the HPD:IncidentInterface_Create form to generate an incident. Once the incident gets created, I’d like the staging form to get the incident number that was generated. Is there an easy way to do this, perhaps with the instance id? Thanks, Matt ARS 7.0.1 patch 003, MS SQL 2005, ITSM 7 Matthew C. Gayford Technology Research & Development Information Technology Systems Division University of North Carolina Wilmington (910) 962-7177 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
