I've verified the user is only in a small set of groups, and none of which overlap any of the groups which have permission to the button.
I've now also noticed that this is affecting other vertical navigation bars throughout my application. It is not restricting access based on permission at all unless I totally remove all permissions. My test user is a member of three groups. I have only one group that has permission to the VNB object, and it is not one of the three groups to which my test user has permission. I'm not running any patch, are you patched? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ITSM Support Sent: Thursday, May 15, 2008 2:04 AM To: [email protected] Subject: Re: Help with Vertical Navigation Bar and strange permissions happenings Hi Gary, I have tried the scenario expected by you.on AR 7.1 and it works fine. The problem may be in the creation of "test biz user" to different groups. Check whether the user belongs to the expected groups or not. Hope this helps.... Regards. Mahendra. *Vyom Labs Pvt. Ltd. An ISO 20000 certified company. Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL Web : www.vyomlabs.com * Gary Opela (Corporate) wrote: > > I have a user called test.biz. He has three permission groups, groupa, > groupb, groupc. I have a vertical navigation bar that has several > top-level menus on it. One of the menus is called Add/Modify Quote. It > has groupa permissions on it. The permission groupa is just a generic > permission group that everyone has, like public, but it's explicit. > > The menu option of Add/Modify Quote has several menu items under it. > They are Add Quote, Delete Quote, Approve Quote, Modify Quote. All > have groupa permission, except approve quote. If I do not give it any > permission, then test.biz cannot see it. However, if I give it any > permission group, even a group that test.biz does not have, then > test.biz can see that menu item. He cannot see any of the other stuff > that has the same permissions, such as tabs. > > > For some strange reason, if I give that menu item any permission at > all, it's basically the same as giving it public. Does anyone know of > anything different that I have to do? Has anyone else run into this? > > Thanks, > > Gary Opela, Jr., RSP > > Remedy Engineer > > Leader Communications, Inc. > > http://www.5pointleader.com > > http://www.lcibest.com > > */Best Product, Best People, Best Price/**/^TM /* > > *An ISO 9001:2000 Certified, CMMI^(r) Level 3 Rated Company*** > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
