HI Manjunath,
The Run Process , @@:Application-Confirm-Password 102 , sets a
character field(say "Password")
to 1-if password is right & to 0-if password is not valid.
In the same active link, add GO TO action (after Set field action) with
Execution Order higher than current active link.(say Exe.Order=1)
Create an active link ---
*Execution Order* -- 1
*Execution On Cond.*--Submit or a desired one.
*Run If*--"Password" = $NULL$
*If actions*--Message(customize the mesage as "password not valid").
Hope this helps...
Regards,
*
Mahendra.
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com
*manjunath badiger wrote:
**
Hi,
I am using @@:Application-Confirm-Password <field ID> inorder to check
whether user's password is right.
When the password is not correct, it pops-up the following error
message:
"ARERR [4549] Confirming password is not valid for the current user
Set fields active link running a process failed (ARERR 1603)"
Althought i am trying to store this result in a result field. Now how
do i
prevent this pop-up...
My intent here is to avoid this pop-up and provide a customised error
mesg.
I am using remedy ARS 6.3.... it works good for remedy 7.0....
Please do let me know....
"
Thanks
Manjunath
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