*Hi Tarun,*
For the BMC Site Time out error, please contact BMC Support Person..they
will definitely reply...
For the missing fields, when you are trying to create change
request...because of your change mgmt is not installed properly.
You can see in change mgmt installation log files....
I had faced this situation before..for this i exported def file for
‘CHG:Association-CI Join’ and related object from another ITSM machine...
And import it in my machine...
Then I was able to create a change ticket...
Hope this will help you....
Please let me know, if any further query!!!
*Regards,
Sandeep
Vyom Labs Pvt. Ltd.
An ISO 20000 certified company.
Consulting | Outsourcing | Training || BMC Remedy BSM | ITIL
Web : www.vyomlabs.com *
Sharma, Tarun wrote:
**
Hi,
Can somebody share ITSM 7.0.02 Change/Asset/ Problem Management
patches 7 for all three modules? We tried at BMC site but not able to
load due to time out error.
We are using Windows environment with ARS 7.1 and CMBD 2.1. Actually
when we are trying to create a ticket in change module after
successful completion of installation, it is giving some error on some
missing fields and forms. e.g. ‘CHG:Association-CI Join’ form is
missing although it’s field’s reference are there in filters and other
workflow objects.
Regards,
Tarun
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