Hi All,
I am going through a very strange problem while using the AR Utility
'runmacro' present on Unix server at location /opt/remedy/ar/ardevki/bin.
When i call this command by passing certain parameters to it, It doesn't
insert the required DestID into my ARS Form although it shows that the command
is properly executed.
Here is command:
/opt/remedy/ar/ardevki/bin/runmacro -e FeedbackFromClick -d
/opt/resolution/click/etc -x ardevki -a 8245 -U B2B -P B2B -p
RequestId=000000000006388 -p State=3 -p Server=ardevki -p
DestId=CUST_0000000000039
Output:
"Result from runmacro process error output: Action Request System Unix
Runmacro Version 7.0.01Copyright (c) BMC Software, Inc. 1991-2006. All rights
reserved.Result from runmacro process output: Executing macro -
FeedbackFromClick. Please wait...Macro - FeedbackFromClick processing complete"
I am using ARS Server Version : ARS 7.0.0.1 patch 5. Also this problem had
never come in past. Don't know what happend instantly.
Any Help or suggestion would be highly appreciated. or someone can help me to
debug the problem.
Thanks & Regards,
-Vikas Kapoor
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