In v7.1, you can block out Request IDs (Field ID # 1) for any form. I think the top limit is 1000 at a time, though 100 is the recommended number.
Rick On Fri, May 16, 2008 at 8:16 AM, Chris Doble <[EMAIL PROTECTED]> wrote: > ** Hi All, > > I am importing data from a csv file that has been formatted to fit into the > PBM:KnownError form. The import works fine, but since this is data from a > different source outside of Remedy, there is no Known Error ID. > > Not really a problem, since I can just build them sequentially in the > import file. But by doing that I will get an error describing invalid > pattern matching when I create a new Known Error.... which I would expect. > > I seem to remember that there is a way to block out and reserve chunks of > Request ID's for Help Desk... and then as new records are created, there is > no issue with the new ID's. > > Now, can the same thing be done with the Known Error ID? And how if so. > > Thank You, > > Chris Doble > Mobile: 949-533-5346 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
