Requirement for creating escalation/SLA milestone for end of next business day. This is to be set for both response and restoration options. Interested to here if anyone has a simple concise process to achieve
<Remedy 5.6> <SQL 2000 sp4> Steve Brown Remedy Admin System Management Consulting p 03 9781009 m 021 48 22 66 e [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

