I look in dbo.user_cache on the SQL Server, but I may be looking in the wrong place. We had issues on 7.1. with the group permissions differing between user_cache and User, but it was probably from filter problems.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Monday, May 19, 2008 2:27 PM To: [email protected] Subject: Re: No users can log in. Let me re-iterate, cycling the DB and arserver addressed the issue. I am not down right now, but was looking if anyone has already been down this road. It was acting just like it had lost the caching of all user accounts. I queries user_x and could see all users in the table. Is there a different place/way to verify what remedy really has cached? Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
