Yeah I only have the ITSM Suite not SRM - but I am finding with just ITSM - it is looking for some information from SRM even though it is not installed. This is one of those things. This menu is attached to a field on the CTM:CFG-ApplicationPreference Form - and you get an error when you open because the menu is missing.
I am also finding in the logs that there are some other references missing when starting the web - I believe most are with SRM. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M Sent: Tuesday, May 20, 2008 1:56 PM To: arslist@ARSLIST.ORG Subject: Re: Menu Missing - 7.1 ARSysmtem Thanks Donald - I guess that makes sense since I only have full ITSM and not SRM installed - thus the missing menu. Not sure if that is the same for Pam or not, but now it does make sense. I've saved it off just in case I need it too. :) Candace DeCou DOI Remedy Systems Analyst Verizon Business Office: (408) 371-1112 Email: [EMAIL PROTECTED] Verizon Business - global capability, personal accountability. This e-mail is strictly confidential and intended only for use by the addressee unless otherwise indicated -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Savant, [EMAIL PROTECTED] Sent: Tuesday, May 20, 2008 11:27 AM To: arslist@ARSLIST.ORG Subject: Re: Menu Missing - 7.1 ARSysmtem We have the menu (see attached), I believe it's from SRM 2.1 p001. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pam Hollis Sent: Tuesday, May 20, 2008 10:51 AM To: arslist@ARSLIST.ORG Subject: Menu Missing - 7.1 ARSysmtem This is a multi-part message in MIME format. ------_=_NextPart_001_01C8BAA2.009746D7 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable I am looking for a menu called:=20 INT:FNDSRM:WorkOrderRoleLabel-Q - it is on the CTM:CFG-ApplicationPreferences Form for the Work Order Tab for the Role - does anyone have this? =20 Thanks =20 Pam Hollis Tractor Supply Company Senior Remedy Developer Remedy Skilled Professional 615-440-4617 (Office) 615-484-4617 (Fax) [EMAIL PROTECTED] =20 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------_=_NextPart_001_01C8BAA2.009746D7 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** <html xmlns:o=3D"urn:schemas-microsoft-com:office:office" = xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns=3D"http://www.w3.org/TR/REC-html40";> <head> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3Dus-ascii"> <meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)"> <style> <!-- /* Font Definitions */ @font-face {font-family:Raavi; panose-1:2 0 5 0 0 0 0 0 0 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";} a:link, span.MsoHyperlink {color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:Arial; color:windowtext;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in;} div.Section1 {page:Section1;} --> </style> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div class=3DSection1> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>I am looking for a menu called: = <o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>INT:FNDSRM:WorkOrderRoleLabel-Q – it is on the CTM:CFG-ApplicationPreferences Form for the Work Order Tab for the Role = – does anyone have this?<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'>Thanks<o:p></o:p></span></font></p> <p class=3DMsoNormal><font size=3D2 face=3DArial><span = style=3D'font-size:10.0pt; font-family:Arial'><o:p> </o:p></span></font></p> <p class=3DMsoNormal><strong><b><font size=3D3 face=3DRaavi><span = style=3D'font-size: 12.0pt;font-family:Raavi'>Pam = Hollis</span></font></b></strong><o:p></o:p></p> <p class=3DMsoNormal><strong><b><font size=3D2 face=3D"Times New = Roman"><span style=3D'font-size:10.0pt'>Tractor Supply = Company</span></font></b></strong><o:p></o:p></p> <p class=3DMsoNormal><font size=3D2 face=3D"Times New Roman"><span = style=3D'font-size: 10.0pt'>Senior Remedy Developer</span></font><o:p></o:p></p> <p class=3DMsoNormal><font size=3D2 face=3D"Times New Roman"><span = style=3D'font-size: 10.0pt'>Remedy Skilled Professional</span></font><o:p></o:p></p> <p class=3DMsoNormal><font size=3D2 face=3D"Times New Roman"><span = style=3D'font-size: 10.0pt'>615-440-4617 (Office)</span></font><o:p></o:p></p> <p class=3DMsoNormal><font size=3D2 face=3D"Times New Roman"><span = style=3D'font-size: 10.0pt'>615-484-4617 (Fax)</span></font><o:p></o:p></p> <p class=3DMsoNormal><font size=3D2 face=3D"Times New Roman"><span = style=3D'font-size: 10.0pt'><a = href=3D"mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a>< /= span></font><o:p></o:p></p> <p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span = style=3D'font-size: 12.0pt'><o:p> </o:p></span></font></p> </div> </body> </html> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ------_=_NextPart_001_01C8BAA2.009746D7-- ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
