Thanks Chris, but I'm not performing a query on an ARS form, just the external DB. It also runs fine. I'm getting my data in no problem. It only affects the Verify function and doesn't really prevent me from continuing, it's just kind of an irritant. Thanks again for that info though, I am probably going to need that in the not too distant future.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, May 29, 2008 4:50 PM To: arslist@ARSLIST.ORG Subject: Re: AIE 7.1 Get Results Stuck ** Are you querying a value in an ARS form? AIE 7.1.00.002 introduces a fatal bug that is not present in patch 001 that trashes the query string rather badly. No exchange with a qualification on an ARS form field will run. Try turning on debug and look in the debug log for the point of failure. I had to wait for them to send me a fix before I could apply patch 002; the fix will be in patch 003. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brian Gillock Sent: Thursday, May 29, 2008 6:42 PM To: arslist@ARSLIST.ORG Subject: AIE 7.1 Get Results Stuck ** Hey Listers, I have several Data Exchanges that seem "stuck". I ran the Verify and now they report on "EIE is busy verifying this dataexchange." The button stays on Get Result too. I have restarted both the AIE and the ARS. Even bounced the box. I started to trace the workflow, but I don't have the luxury of that time right now. I'm hoping someone else has run into this issue and knows. I can find nothing in the docs either. Windows Server 2003 SQL Server 2005 ARS 7.1 patch 2 AIE 7.1 patch 2 Thanks! Brian __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
