Frank, I think (I might be wrong though) that Mid-Tier gets its TZ info from Java. You might check out on Sun's website on how to see what time zone java thinks it is dealing with, and how to update it if it is wrong.
Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Friday, May 30, 2008 9:38 AM To: [email protected] Subject: Midtier Timezone ** Have two Midtier 7.0.1p7 servers. Both are Tomcat and Apache on Linux RHEL 64. Both were installed the same way and both show date time in EDT. However, one server is displaying times on tickets one hour different from the other and if I look in the Midtier config tool on the Cache settings page, one server shows as EDT and the other shows as GMT-5. Any idea why this might and where I might look to correct it? Thank you __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
