Do you mean patch 9003 to Incident Management, etc.?
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Thursday, June 05, 2008 2:04 PM To: arslist@ARSLIST.ORG Subject: Does anyone know where the itsm foundation data spread sheets and documentation needed to import that data can be found? ** All, With all of the changes at the BMC web site, its harder and harder to find what you need to do your job. For example I am at a customer site and need to download the newest version of the foundation data spread sheets and documentation that is included, however I can not find any reference to the sheets and the documentation needed. My understanding is that they should have been include with the downloads of ITSM 7 or its patches, however they were not. Any ideas. -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
