Hi John,
You can set your flashboard field to something good looking like this:
(((((((( "customqual='Task Area'=" + """") + $Task Area$) + """ ") + "AND
('Status' != ""Void"")") + "AND ('Create-date' >= """) +
$ReportBeginDateTime$) + """) AND ( 'Create-date' <= """) +
$ReportEndDateTime$) + """)"
Hope that helps.
Julie
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Reiser, John J
Sent: Thursday, June 05, 2008 12:57 PM
To: [email protected]
Subject: Flashboards and Date Ranges
Hello Listers,
ARS 6.3 Patch 021
I tried looking in the List but couldn't find any previous posts.
I am trying to display a Stacked Bar Chart that displays the count of
tickets by Asset Type per week ending date.
I have all that working and now I am being asked to make the data range
selectable instead of a rolling 7 weeks.
The Flashboards is on a Display Only form and the variable points to the
helpdesk form.
I tried to put two Date/Time fields on the DO form (Start and Stop
Dates) but could not figure out how to reference them for the
Flashboards qualification.
Do I need to use the EXTERNAL() function or something like that?
I even tried using the $872448001$ type of reference but I get now
response.
I tried it with quotes around the field id and $'s, I tried $\872448001$
Not sure what to do now. I also need to keep it as a drill-down chart so
the managers can see the specific tickets. I was going to feed it off of
a local table field that is AL controlled.
Thanks,
John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me
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