Thanks Gary, I'll give logs a look. Lou
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Tuesday, June 10, 2008 10:57 AM To: [email protected] Subject: Re: Reconciliation Engine issue Louis, check your logs to see if you are getting any database errors at the time. If so, trace down the first database error you get related to the issue, and then note if you SQL Server, or if your windows server were either one restarted at that time. If so, you might be running into the same issue that one other person and myself have had where remedy tries to start before sql server is up clean. It's just a stab in the dark, but it's something to rule out. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Louis Cobuccio Sent: Tuesday, June 10, 2008 9:10 AM To: [email protected] Subject: Reconciliation Engine issue Good Morning List, Quick question, is anyone seeing any issues with the Reconciliation Engine scheduled jobs? We have jobs running Monday through Friday @ 12:00 AM. It seems like every 10 to 15 days the jobs just stop. The jobs will run again as soon as I restart the AR System and then it will follow it's schedule for the next 10 to 15 days. We are running AR applications v 7.0.1 patch 006 w/CMDB v 2.0, under Windows Server 2003 and SQL 2005. Thank you, Lou ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
