Crashes at authentication. Won't go past that.
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From:         Joe D'Souza <[EMAIL PROTECTED]>

Date:         Wed, 11 Jun 2008 09:14:58 
To:[email protected]
Subject: Re: SLM Installation


** 
Does it fail the authentication and crash out or does it get through the 
authentication and then crashes out? 
  
Joe 
  
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected] <mailto:[email protected]> ]On Behalf Of Chris 
Doble
Sent: Tuesday, June 10, 2008 3:58 PM
To: [email protected]
Subject: Re: SLM Installation


It crashes right at trying to verify access to the server db. No logs created 
yet, just the RIK error.
Sent from my Verizon Wireless BlackBerry

-----Original Message-----
From:         Joe DeSouza <[EMAIL PROTECTED]>

Date:         Tue, 10 Jun 2008 12:36:56
To:[email protected]
Subject: Re: SLM Installation


**


Chris,
 
Same configuration here except my database is Oracle.. No installation 
problems..
 
At what stage does it abort? Anything in the install error log files found in 
the Logs subdirectory of the SLM intallation folder?
 
Joe


----- Original Message ----
From: Chris Doble <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, June 10, 2008 12:53:24 PM
Subject: SLM Installation

**
Hey Folks,
 
I am trying to install SLM 7.x on my lab and keep getting this error:
 
"General RIK error. Cause unknown: -1"
 
I am using sql 2005, arsystem 7.1 and everything is OOB. I have tried this on 
both my laptop lab running XPsp2 & my 2003 server. Same results.
 
Any ideas
 
Thank You,
 
Chris Doble
Mobile: 949-533-5346

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