You have 2 choices, keep your tier 1,2,3 to 60 characters or less or find every form that uses the Operational Categorizations and increase the field lenght.
-----Original Message----- From: Prashant Patil <[EMAIL PROTECTED]> To: [email protected] Sent: Sun, 22 Jun 2008 12:22 pm Subject: Increasing Operational categorization - Summary data length ** Dear All, While adding operational categorizations and summaries I am facing errors as below regarding data length. ARERR [306] Value does not fall within the limits specified for the field :? (Maximum length - 60) :? Categorization Tier 3 I noticed that these fields are global. Can I increase the data length size or will this change in data length create problems on other forms such as HPD:Helpdesk etc? Config: Solaris ARS 7.1 Oracle 10gR2 ServiceDesk 7.0.02 Thanks. Regards, Prashant __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
