FYI: There is a new version of 9002, dated May 22nd, on BMC's site.
--- J.T. Shyman _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Wednesday, June 25, 2008 10:23 AM To: [email protected] Subject: Re: Renaming a company in ITSM 7 At UserWorld 2007, BMC promised a utility to do this; they have yet to deliver it. I expect to see it sometime after they fix the bugs in patch 9002 (and now 9004), so we are already talking years, not just months. So far, we have had to use the manual method that you described. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center <http://itsm.unt.edu/> http://itsm.unt.edu/ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
