We did have issues with the many dns servers. People would use the
server name instead of the fully qualified name. At the time we also had
the domain up to the top of the dns list on peoples PC. But we do not
use this network config anymore. I know it is a long shot, but these 2
items cuased us many issues at first.
*Rocky*
Rocky Rockwell
Remedy/BMC Application Designer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-450-5076
Barber, David wrote:
**
Hi,
Has anyone experienced end-user performance problems with Remedy over
larger networks?
We're running a suite of bespoke applications, and are finding that
some tasks such as opening/updating incidents can take orders of
magnitude longer in some locations. For example it can take me 8
seconds, but a colleague at another location 2 or 3 minutes.
Have been able to do some local benchmarks - typical ping responses
are circa 10ms, but at points when we find that even our performance
is hit, we find the network is responding to pings at maybe 60+ms.
Our network guys invariably say that the network is running fine ...
So it appears that Remedy, or at least the applications we're running,
are incredibly sensitive to network performance. Any suggestions from
the list as to what we can do to improve performance?
Regards
Dave
This e-mail has been scanned for viruses by the Cable & Wireless
e-mail security system - powered by MessageLabs. For more information
on a proactive managed e-mail security service, visit
http://www.cw.com/uk/emailprotection/
The information contained in this e-mail is confidential and may also
be subject to legal privilege. It is intended only for the
recipient(s) named above. If you are not named above as a recipient,
you must not read, copy, disclose, forward or otherwise use the
information contained in this email. If you have received this e-mail
in error, please notify the sender (whose contact details are above)
immediately by reply e-mail and delete the message and any attachments
without retaining any copies.
Cable and Wireless plc
Registered in England and Wales.Company Number 238525
Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
html___
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
