There is workflow on the CTM:People form to prevent certain users from making certain changes. I think this is the filter that is causing the issue for you: CTM:PPL:GetStatusRuleSet_030
You can make a copy of it, disable the original and add "OR $USER$ = 'AR_ESCALATOR' to the end of the Run If and that should allow the escalation to run. Caveat: This will allow any escalation to make any status change on a CTM:People record. --- J.T. Shyman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of versicle Sent: Friday, June 27, 2008 2:11 PM To: [email protected] Subject: Change Status of Multiple People Records I have about 300 People records that I need to change the status of to Delete. I've tried running an escalation but apparently ARESCALATOR doesn't have the correct permissions to modify that field. Any suggestions? -- View this message in context: http://www.nabble.com/Change-Status-of-Multiple-People-Records-tp18160853p18 160853.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
