Announcing BMC Remedy Action Request System 7.5.00 Customer Programs!

 

BMC is pleased to announce plans to enter the beta phase of AR System
7.5.00 at the end of July.  Please read these instructions carefully if
you want to apply for these upcoming BMC Action Request System 7.5.00
Customer Programs! 

 

What's new in BMC Remedy Action Request System 7.5.00?

The following are some of the enhancements currently expected to be part
of AR System 7.5.00*:

 

*         Consolidation of AR System component installers (e.g. Approval
Server, Assignment Engine, etc.) into one common shared installation
experience

*         An Eclipse based development studio to replace the existing
Admin Tool

*         Enhanced UI constructs that enable a web-based experience to
more closely meet today's Internet user expectations

*         Web-client enhancements to provide closer perceived parity
with the Windows User Tool.

*         64-bit native execution of the AR System server on UNIX and
Linux platforms

*         A new Approval Server UI and process enhancements

*         DSO performance improvements

*         A text based debugger for server side workflow

*         Right-to-Left support for web clients

*         Updated support for 3rd party vendor products like Windows
2008 server and Oracle 11g

 

* Subject to change before release.  All features may not be available
at the beginning of the beta phase.

Milestones during the BMC Remedy Action Request System 7.5.00 beta phase

 

The following milestones are expected during the 7.5.00 beta phase:

 

BMC Remedy Action Request System 7.5.00 Closed Beta for qualified
partners and customers

Tentative Start Date: July 30, 2008

 

BMC Remedy Action Request System 7.5.00 Open Beta for all customers

Tentative Start Date: First half of September, 2008

 

BMC Remedy Action Request System 7.5.00 Beta Refresh

Tentative Start Date: Mid-November, 2008

 

BMC Remedy Action Request System 7.5.00 General Availability

Tentative Date: Early 2009




What is the difference between Closed and Open Beta?

To ensure that the product meets the high standards of quality expected
by BMC customers, the beta phase has been separated into two parts: A
closed beta and an open beta.  During the closed beta, BMC will work
with qualified partners and customers who can provide testing and
feedback on a set of focused features and platforms.  This will help
drive updates that will then be made available in the open beta.

 

BMC will be accepting a limited number of participants into closed beta
based on qualifications.   The primary qualifications for the closed
beta are:

*       Willingness to test and provide feedback to BMC every two weeks
until open beta starts.
*       Ability to test AR System 7.5.00 both with and without ITSM and
CMDB.
*       Potential for testing on broad set of operating systems and
environments.
*       Potential to become a reference customer for AR System 7.5.00.

 

The closed beta will be by invitation only, so you will need to work
with your Sales or Field representative to get nominated.

 

The open beta will be available to all BMC customers and partners. If
you do not get accepted into the closed beta, we will automatically
consider you for the open beta. Any qualified BMC customer or partners
can apply for participation the open beta.  

 

How to sign up for these programs

In order to be considered in any of our BMC Customer Programs, you must:

*       Have an active BMC Support ID. 
*       Complete the pre-release software agreement (attached to the
message posted on the BMC Developer Network here: 
http://developer.bmc.com/jiveProd/thread.jspa?threadID=24622).
*       Fax (408)716 2771 or email your signed beta agreement to 
[EMAIL PROTECTED] 
*       Complete a qualification survey. 
*       For the closed beta, please have your sales or field
representative submit your company name and contact information to 
[EMAIL PROTECTED] by July 14th, 2008.  

 

If you have any questions, contact: 

May Bakken 

BMC Customer Programs Manager

Phone (408) 571 7248 

[EMAIL PROTECTED]

 
Thanks,
________________________________

David J. Easter
Product Line Manager, AR System
Solution Strategy & Development

  <http://www.bmc.com/>         
 

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