Please take a look and let me know if interested.
Location: Largo, MD # of positions: 1 Contract type: Contract Length: 12-24 months Pay Rate: $60-62/hour possibly Higher for the right person Person overall responsible for designing the system. More design experience. Front end desing, high level. He will decide how much work will be done IN Remedy and how much work should be done OUT of Rememdy. Past experience as Rememdy engineer and integration experience within all of the Remedy modules is needed. Worked on several projects from start to completion (design, implementation, production) Senior-level architect responsible for working with the U.S. Census Bureau Field Data Collection Program Technical Support Services (TSS) team to develop a customized workflow that integrates customer business practices into the Remedy ITSM suite of products. Provides technical project leadership for Remedy application development and Remedy system architecture. Provides system/application design engineering solutions that align with Remedy standards and satisfy businesses requirements. Works pro-actively to ensure high performance, high reliability and rapid trouble resolution of Remedy workflow System. Responsible for developing and lifecycle maintenance of service management workflows using remedy ARS System and Remedy ITSM Suite. Provides project management of remedy development lifecycle. Defines Remedy development standards and services. Builds integration plans and Remedy architecture/development roadmap that identify deliverables and values to the Census Bureau. Documents all engineered solutions including ongoing maintenance requirements. Integrates and simplifies Remedy solutions with EMS tool infrastructure. - Bachelor's degree in Engineering, or equivalent experience. - Remedy v7.x courses in Admin I, Admin II, Installation and Configuration, ITSM Administration Essentials, Service Level Management (Basic), Using Incident Management, Using Problem Management, Using Asset Management, Using Change Management.. 9 years Remedy Action Request System (ARS) development experience. - Direct experience with BMC Remedy ITSM 7.x applications in a production environment. - Experience in developing a customized workflow to augment the Remedy ITSM suite of products. - Experience developing custom reports that integrated with the Remedy Reports Console. - Experience collecting business practices and completing a full production installation and configuration of ARS v7.0.01, Atrium CMDB v2.01, SLM v7.03, Service Desk 7.0.02, Change Management v7.0.02, and Asset Management v7.0.01 that replicates existing business processes. - Experience customizing Remedy Helpde Second Position Location: Largo, MD # of positions: 1 Contract type: Contract Length: 12-24 months Pay Rate: $50-55/hour Responsible for working with the U.S. Census Bureau Field Data Collection Program Technical Support Services (TSS) team to develop customized dashboards that integrate customer business practices into the Remedy ITSM suite of products and provides "at-a-glance" details on the status of servers, to include changes in categories, such as "health" of changes in process, financial impact of changes, change information requested by the Census Bureau customer, and operational performance vs. expectations. Bachelor's degree in Engineering, or equivalent experience. - Remedy v7.x courses in Admin I, Admin II, Installation and Configuration, ITSM Administration Essentials, Service Level Management (Basic), Using Incident Management, Using Problem Management, Using Asset Management, Using Change Management.. 9 years Remedy Action Request System (ARS) development experience. - Direct experience with BMC Remedy ITSM 7.x applications in a production environment. - Experience in developing a customized workflow to augment the Remedy ITSM suite of products. - Experience developing custom reports that integrated with the Remedy Reports Console. - Experience collecting business practices and completing a full production installation and configuration of ARS v7.0.01, Atrium CMDB v2.01, SLM v7.03, Service Desk 7.0.02, Change Management v7.0.02, and Asset Management v7.0.01 that replicates existing business processes. - Experience customizing Remedy Helpdesk. Regards, Jason Jager IT Resource Manager Convergenz, LLC 8260 Greensboro Drive McLean, VA 22102 www.Conv.com <http://www.conv.com/> Work: 703 663 2454 Cell: 703 786 5373 Inc. 500 Convergenz, LLC, Once Again Made The Inc. 500! 2007, 2006 & 2005 Ranked in the Top 500 privately held firms in the U.S. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
