IMHO, anything that causes arserverd to crash (segfault, etc.) is a defect.
Axton Grams On Mon, Jul 7, 2008 at 2:54 PM, Garrison, Sean (Norcross) <[EMAIL PROTECTED]> wrote: > ** > > I have designed a table that will be used to determine impact: > > > > Impact Table > > __________ > > Id > > ProductID > > ClientID > > > > Data in this table looks like this: > > > > ID ProductID ClientID > > 1 1 1 > > 2 NULL 2 > > > > Product ID maps to the Instance ID in AST:BusinessService and ClientID maps > to AST:Organization. We have scenerios where a Client can be impacted but > no products are actually affected. In order to do this I have to use outer > joins. AST:BusinessService is outer joined to Impact table. The resulting > AST:BusinessServiceToImpactTable_Join form is then outer joined to > AST:Organization. So the data for example would look like this: > > > > RequestID ProductName Product ID ClientName > Client ID > > 1|1|1 Product1 > 1 Client1 1 > > 2|NULL|2 NULL NULL > Client2 2 > > > > **Note the "NULL" values are actual NULLs and not the word "NULL". The two > joins exist just to pull in the names. > > > > The problem I am encountering is this: > > > > If I select the "2|NULL|2" record the arserverd will do a hard crash. In my > opinion this is a Remedy bug. It should allow for outer joins like this. > > > > Here is an actual request ID of a join form that is causing the crash: > > > > 000000000000197||000000000018595|000000000021403|000000000018595|000000000021403 > > > > Notice the "||"???? > > > > I am doing it this way to normalize the data. I shouldn't have to copy the > names into my impact table. That makes no sense to me but I do have a > workaround (Oracle View). > > > > I am on ARS 7.01 patch 6 (Linux) on Oracle 10g. Has anyone encountered this > issue before and if so do they know if there is a later patch that fixes it? > > > > Thanks, > > > > Sean > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
