I’m not aware of one either, even when I worked on CSS which is a mammoth compared to ITSM. I think it’s simply not a part of what BMC’s core applications are for, although you can easily design one in ARS. The trick is integrating it with AP and Accounting, if that is a requirement.
Shawn Pierson From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Wednesday, July 09, 2008 4:07 PM To: [email protected] Subject: Re: Remedy: Time Reporting Module ** Does this mean that Remedy does not have a Time Reporting Module. To my knowledge, I never heard of Remedy offering this - I wanted to confirm this. -----Original Message----- From: Gary Opela (Corporate) <[EMAIL PROTECTED]> To: Kathy Morris <[EMAIL PROTECTED]> Sent: Wed, 9 Jul 2008 2:03 pm Subject: RE: Remedy: Time Reporting Module Eek, I’ve used clarity before…. Out of the box, our DBAs had to spend a week fixing their sloppy database designs. Also, it took way too much computing power, but was still extremely slow. We never did manage to implement anything other than a basic timesheet. This was at a previous job. We’re working on one now, but it is several months out. It’s an in-house one that we use currently. Good luck searching. Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com<http://www.5pointleader.com/> http://www.lcibest.com<http://www.lcibest.com/> Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[EMAIL PROTECTED]>] On Behalf Of Kathy Morris Sent: Wednesday, July 09, 2008 3:54 PM To: [email protected]<mailto:[email protected]> Subject: Remedy: Time Reporting Module ** Hello All, Does Remedy have a time reporting module? We are looking at Clarity for20possible time reporting, Does Remedy offer this? ________________________________ The Famous, the Infamous, the Lame - in your browser. Get the TMZ Toolbar Now<http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014>! __Platinum Sponsor: www.rmsportal.com<http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ ________________________________ The Famous, the Infamous, the Lame - in your browser. Get the TMZ Toolbar Now<http://toolbar.aol.com/tmz/download.html?NCID=aolcmp00050000000014>! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender.
