Did you change your Default Outgoing Mailbox setting for the mailbox you are trying to use?
Is it enabled (although that wouldn't keep the messages from getting to Messages form) Thad Esser Remedy Developer "Argue for your limitations, and sure enough, they're yours."-- Richard Bach Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 07/09/2008 02:11 PM Please respond to [email protected] To [email protected] cc Subject Baffling Email Problem ** Hello everyone: Here?s something you don?t see every day. For some reason, a Remedy server of a site I support cannot find its AR System Email Messages form! The system has about 12 filters that each generate a notification based on ticket status changes. What?s weird isn?t that the notifications aren?t going out?it?s that the notifications never get created in the Messages form. It?s like the filters generating the notifications are just skipping the notification action. Anyone seen this before? ARS 6.3 patch 21 Windows 2003 Microsoft SQL 2003 Thanks, Norm __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ***IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature.*** _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
