Understand ... I would then try and tune that query to run faster. Updating
32 records should not take 1 minute. Are you utilizing indexes on the second
form? Is it possible that updating the second form is triggering updates on
another form (form C)?

Note:The longer you make the time out the worse performance could get for
other users of the system as this process is blocking a database thread.

On Tue, Jul 15, 2008 at 2:12 AM, Muhammed, Siraj <
[EMAIL PROTECTED]> wrote:

> **  Hi Frank,
>
> API process triggers with an ACL from a primary form on a record say like
> record-A and check for all corresponding child record of record-A in
> secondary form and make a status change based on status of primary record-A
> and selected child records. It checkes all the child records and do the
> change in same process. Mostly there are multiples child records come around
> 32. (it takes approximately a minute for completing entire process)
>
> We use get entry and set entry api calls in this process
> This operation works when child records are less than 32 and gives error
> when child records are more than 32.
>
> Regards,
> Siraj
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) on behalf of Frank
> Caruso
> *Sent:* Mon 7/14/2008 9:11 PM
> *To:* [email protected]
> *Subject:* Re: ARERR 395
>
> ** What is the API process doing? It appears you are blocking waiting for
> the call to return (an active link that is using a SetFields PROCESS
> action). uping the Fitler timeout is not going to help. You need to tune the
> external process call.
>
> On Mon, Jul 14, 2008 at 8:46 AM, Muhammed, Siraj <
> [EMAIL PROTECTED]> wrote:
>
>> **
>>
>> Dear Listers,
>>
>> Getting this error "ARERR [395]" The System has timed out while waiting
>> for a process that is running on the server to return a value."
>>
>> This happens when an Active Link which calls the API script, which in turn
>> updates another Form, is triggered.
>>
>> We have increased the Filter API time out to 180 but no hope.
>>
>> Please share your experiences if any one met this error before.
>>
>> Server ARS-5.12
>>
>> DB- Oracle 8.1.2
>>
>> OS- Solaris 8
>>
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