Understand ... I would then try and tune that query to run faster. Updating 32 records should not take 1 minute. Are you utilizing indexes on the second form? Is it possible that updating the second form is triggering updates on another form (form C)?
Note:The longer you make the time out the worse performance could get for other users of the system as this process is blocking a database thread. On Tue, Jul 15, 2008 at 2:12 AM, Muhammed, Siraj < [EMAIL PROTECTED]> wrote: > ** Hi Frank, > > API process triggers with an ACL from a primary form on a record say like > record-A and check for all corresponding child record of record-A in > secondary form and make a status change based on status of primary record-A > and selected child records. It checkes all the child records and do the > change in same process. Mostly there are multiples child records come around > 32. (it takes approximately a minute for completing entire process) > > We use get entry and set entry api calls in this process > This operation works when child records are less than 32 and gives error > when child records are more than 32. > > Regards, > Siraj > > ------------------------------ > *From:* Action Request System discussion list(ARSList) on behalf of Frank > Caruso > *Sent:* Mon 7/14/2008 9:11 PM > *To:* [email protected] > *Subject:* Re: ARERR 395 > > ** What is the API process doing? It appears you are blocking waiting for > the call to return (an active link that is using a SetFields PROCESS > action). uping the Fitler timeout is not going to help. You need to tune the > external process call. > > On Mon, Jul 14, 2008 at 8:46 AM, Muhammed, Siraj < > [EMAIL PROTECTED]> wrote: > >> ** >> >> Dear Listers, >> >> Getting this error "ARERR [395]" The System has timed out while waiting >> for a process that is running on the server to return a value." >> >> This happens when an Active Link which calls the API script, which in turn >> updates another Form, is triggered. >> >> We have increased the Filter API time out to 180 but no hope. >> >> Please share your experiences if any one met this error before. >> >> Server ARS-5.12 >> >> DB- Oracle 8.1.2 >> >> OS- Solaris 8 >> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

